Privacy Policy
YetiWerks
This Privacy Policy describes how YetiWerks, LLC, a Nebraska limited liability company ("YetiWerks," "we," "us," or "our"), collects, uses, and shares information in connection with YetiWerks and the related websites, applications, and services we operate (the "Service"). By using the Service, you agree to the practices described in this Policy.
1. Information We Collect
Information you provide. Account registration details (such as name, email address, phone number, and mailing address); profile and organization information; project, platform, support, and service records you or your organization submit; messages, inquiries, documents, and other content you create or transmit through the Service; and correspondence you send us.
Information collected automatically. Log and usage data generated in operating the Service, including IP addresses, device and browser characteristics, access times, pages and features used, and actions taken within the Service (including administrative and account-security events). This data is collected for operations, security, and abuse prevention.
Information from your organization. Where the Service is provided through a subscribing organization (such as a community association or employer), that organization may supply information about you (for example, rosters, property or membership records, and contact details) and controls significant aspects of how the Service applies to you.
Mobile Phone Number
If you provide your mobile phone number, we collect and store it for the purpose of sending SMS notifications you have consented to receive. We also maintain records of your SMS opt-in consent, including the date, time, and method of consent.
2. How We Use Information
We use information to provide, maintain, secure, and improve the Service; to authenticate users and protect accounts; to deliver messages and notifications the Service exists to deliver; to process transactions; to respond to support requests; to enforce our Terms of Service and other policies; to comply with legal obligations; and to establish, exercise, or defend legal claims. We do not sell personal information, and we do not use Service data for third-party advertising.
3. How We Share Information
We share information only: (a) with the subscribing organization through which your access is provided, consistent with the Service's function; (b) with other users where the feature you use is designed to share it (for example, a message you send to your board); (c) with service providers that process data on our behalf under contractual confidentiality obligations — currently including Vercel and Cloudflare; (d) in response to valid legal process or as otherwise required by law, as described in Section 7; (e) to protect the rights, property, or safety of YetiWerks, our users, or the public; and (f) in connection with a merger, acquisition, or sale of assets, in which case this Policy will continue to apply to previously collected information until modified. We do not share personal information with third parties for their own marketing purposes.
This sharing does not include mobile phone numbers or SMS opt-in data. As stated in Section 4, text messaging originator opt-in data and consent are excluded from all of the above categories and are not shared with, or obtained by, any third parties.
4. SMS / Text Messaging
We do not share, sell, rent, or trade your mobile phone number or SMS opt-in information with any third parties for their marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or obtained by, any third parties.
If you provide your mobile phone number and consent to SMS messages, we use it to send account notifications, dues reminders, community announcements, authentication codes, and other service communications. Your mobile number is used only to deliver the messages you have opted in to receive. It is not sold, rented, or traded, and it is not made available to any third party for that party's own marketing, promotional, or commercial purposes.
Message frequency: Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You may stop receiving SMS messages at any time by replying STOP to any message. You will receive one final confirmation and then no further messages. You may also manage your SMS preferences in your account settings.
Help: Reply HELP to any message, or email hello@yetiwerks.io.
Message delivery is subject to carrier availability. Carriers are not liable for delayed or undelivered messages.
We retain records of SMS consent and opt-out history as required by applicable regulations.
6. Data Retention
We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Operational logs are retained for limited periods and are routinely deleted or overwritten in the ordinary course of operations. We make no representation that any particular record or log will exist at any future time, and retention periods may change without notice. When an organization's subscription ends, its data is deleted or returned in accordance with the applicable agreement.
7. Legal Process and Preservation
Preservation notices, subpoenas, court orders, and other legal process concerning the Service must be directed to YetiWerks, LLC through its registered agent on file with the Nebraska Secretary of State.
We produce records only in response to valid legal process or as otherwise required by law. We do not fulfill informal requests for another user's records, logs, or account information. Where permitted, we may notify affected users of legal process concerning their information and may seek reimbursement of reasonable compliance costs from the requesting party.
8. Security
We use commercially reasonable administrative, technical, and physical safeguards appropriate to the nature of the data, including encryption in transit, role-based access controls, and credential hashing (we cannot view user passwords). No system is perfectly secure, and we do not warrant the security of any information. You are responsible for safeguarding your credentials and for activity under your account as described in our Terms of Service. If you believe your account has been compromised, notify us immediately at hello@yetiwerks.io.
9. Your Choices and Rights
You may access and update your account information through the Service or by contacting us. You may request deletion of your personal information, subject to records we must retain for legal, security, or operational reasons and to your organization's role as the controller of records it supplied. Depending on your state of residence, you may have additional rights under applicable law, including rights to access, correct, delete, or obtain a copy of your personal information; we honor such requests as required by the law that applies to you. To exercise any right, contact hello@yetiwerks.io. We will verify your identity before acting on a request and will not discriminate against you for exercising your rights. Where we process information at the direction of your organization, we may refer your request to that organization.
SMS Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message, or by updating your notification preferences in your account settings. Opting out will not affect your ability to use the Service or pay dues.
10. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it as required by law.
11. Cookies and Analytics
The Service uses cookies and similar technologies strictly necessary for authentication, session management, and security. Where analytics are used, they measure aggregate Service usage and are not used for cross-site advertising or sale of personal information.
12. Changes to This Policy
We may update this Policy from time to time. The current version, with its last-updated date, will be posted at https://yetiwerks.io/legal/privacy.html. Material changes will be indicated by updating the last-updated date; continued use of the Service after changes become effective constitutes acceptance.
13. Contact
Privacy questions or requests: hello@yetiwerks.io YetiWerks, LLC, or by mail to our registered agent address on file with the Nebraska Secretary of State
Last updated: July 18, 2026